Q: What is your Shipping Policy?
We strive to deliver products purchased from Clothing Nest in excellent condition and in the fastest time possible. • There are no shipping charges on your order. However, if there is an exchange request against your order, a shipping charge of Rs.90 will be levied irrespective of the items and quantity. • For accounts whose return behaviour violates our fair usage policy, a shipping charge of Rs. 149 will be levied on such orders, irrespective of order value. • Order value is calculated after applying discounts/offers/GST or any other applicable charges.
Q: What is the expected delivery time?
The expected delivery time is 3-5 working days.
Q: What are your delivery charges?
There are no delivery charges. However, Rs.90 will be charged on exchange orders.
Q: What is your return policy?
Q: What is your Fair Usage Policy?
We always strive hard to provide the best experience to our customers. However, if we notice that few accounts taking advantage of our liberal returns policy, we will reserve the right to deliver to such accounts.
Q: How do I check the status of my order?
You can track your order through the system generated tracking ID.
Q: How can I check if you can deliver to my PIN Code?
Clothing Nest delivers to all the locations of Pune, irrespective of the pin code.
Q: How is the delivery made?
All orders placed are dispatched through our courier service - Clothing Nest Logistics or other courier partners such as DTDC, Blue Dart, FedEx, India Post, etc.
Q: I have received a partial item/partial order or an Untenanted/Void packet?
Kindly reach out to us for pilferage within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers:
Q: Can I modify the shipping address of my order after it has been placed?
No, you cannot modify the shipping address once the order is placed.
Q: How can I make the payment on the website?
Currently, we support the following payment options:
Q: Is cash on delivery allowed?
No, cash on delivery is not a payment option. All orders are prepaid.
Q: What are the extra charges that I will have to pay while making an online payment?